Guarantee terms and conditions
A guarantee will only be given provided that Cargo Floor B.V. has given consent in advance! You must always complete a guarantee claim form in relation to claiming on a guarantee and you must send this form to Cargo Floor B.V. You can find the guarantee claim form here.
The guarantee terms and conditions as specified in the last text of the Metaalunie terms and conditions filed with the Registry of the District Court of Rotterdam apply in full. They are available upon request.
A short extract is provided below.
A guarantee period of 12 months applies to all materials we have supplied belonging to the Cargo Floor system that will become effective with immediate effect after installation. In case of faults and/or manufacturing errors, we are only liable to issuing replacement parts free of charge if:
- You are the first owner.
The Cargo Floor system has been integrated by your builder in accordance with our integration instructions.
Our maintenance and operating instructions have been observed.
- In case of a fault, having informed the body builder or Cargo Floor about this immediately.