GUARANTEE CONDITIONS
Guarantee shall only be given with the prior consent of Cargo Floor B.V.! With guarantee requests always fill in and send a guarantee request form to Cargo Floor B.V. beforehand. You can find the form under the button downloads.
The guarantee conditions, as specified in the most recent “Metaalunie” conditions, filed with the registrar of the District Court of Rotterdam, are applicable in unabbreviated form. On request available.
A short extract of these conditions follows:
A guarantee period of 12 months (starting directly after installation) applies for all Cargo Floor system materials supplied by us. In the case of malfunction and/or manufacturing faults we are only responsible for the costless supply of replacement parts, if:
- The Cargo Floor system is installed by your trailer builder according to our installation procedures.
- Our maintenance and control procedures have been followed.
- In the case of a malfunction, the system builder, or Cargo Floor have been informed
The following components are not covered by the guarantee:
- Malfunction of equipment, or caused by equipment, which was not supplied by Cargo Floor.
- Malfunction caused by the use of dirty oil, or oil of the wrong type.
- Malfunction caused by overheated oil, T. max. £ 70 °C.
- Malfunction caused by overloading or injudicious use.
- Malfunction caused by repair work, which is carried out by third parties.
- Filter elements and components, which are subject to wear-and-tear.
- Defects in electrical components due to incorrect connection and/or incorrect voltage levels.
- Resulting damages
The guarantee is void if:
- The system is used for purposes, which have not been recommended by Cargo Floor
- The Cargo Floor system has not constructed correctly by your trailer builder, insofar as this has a
negative influence on the operation of the system.